GP Patient Survey 2026 dashboard
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2026 GP Patient Survey THE WOODBERRY PRACTICE · ENFIELD SOUTH WEST PCN · WEST AND NORTH LONDON INTEGRATED CARE SYSTEM · Responses: 119 / 535 · Response rate: 22.2%

Overall experience

87.3%

Overall
England 76.7% +10.6 pp
% describing overall experience of their GP practice as good

Phone access

80.0%

Access
England 56.9% +23.1 pp
% saying it was easy to contact the practice on the phone

Appointment wait about right

85.3%

Appointments
England 69.3% +15.9 pp
% saying wait for appointment was about right

Needs met

91.9%

Consultation quality
England 90.2% +1.6 pp
% saying their needs were met at last appointment
Overall experience benchmark

% describing overall experience of their GP practice as good

Comparator context
LevelNameValue
Practice THE WOODBERRY PRACTICE
F85020		 87.3%
PCN ENFIELD SOUTH WEST PCN
U36687		 78.8%
ICS WEST AND NORTH LONDON INTEGRATED CARE SYSTEM
Z9B2Z		 75.5%
England 1
ENGLAND		 76.7%
Use the indicator dropdown to switch the chart. The table below shows the broader indicator set for the selected practice.
Change since GPPS 2025
Practice movement on each indicator versus the previous survey year, with the England shift for context.
Year on year
Improved (4)
NHS App access
53.4% → 68.5% · England +5.3 pp
+15.1 pp
Website access
64.3% → 78.9% · England +6.4 pp
+14.5 pp
Phone access
70.3% → 80.0% · England +4.0 pp
+9.7 pp
Involved in decisions
94.9% → 98.0% · England +0.4 pp
+3.2 pp
Declined (12)
Sees preferred healthcare professional
64.7% → 43.7% · England +1.9 pp
-21.0 pp
Clinician listened
95.3% → 87.2% · England +0.2 pp
-8.1 pp
Overall experience contacting practice
92.0% → 84.1% · England +3.0 pp
-7.9 pp
Care and concern
94.3% → 88.4% · England +0.4 pp
-6.0 pp
Confidence and trust
96.0% → 91.3% · England +0.2 pp
-4.7 pp
Overall experience
91.9% → 87.3% · England +1.3 pp
-4.6 pp
Needs met
96.0% → 91.9% · England +0.3 pp
-4.1 pp
Reception helpfulness
95.5% → 92.0% · England +1.5 pp
-3.5 pp
Choice of appointment time/day
74.3% → 71.3% · England +2.7 pp
-3.0 pp
Has preferred healthcare professional
25.5% → 22.7% · England -0.9 pp
-2.8 pp
Knew next step after contact
92.6% → 89.9% · England +1.5 pp
-2.7 pp
Appointment wait about right
85.9% → 85.3% · England +2.2 pp
-0.6 pp
Descriptive measures (neither better nor worse)
Accessed records online: 24.1% → 32.3% (+8.2) Ordered repeat prescriptions online: 36.5% → 37.4% (+1.0) Used online form for health issue: 28.1% → 28.2% (+0.1)
Question wording and methodology can change between survey years; treat large swings on small practices with caution (response bases are typically ~100 returns).
Leaderboard ranking tables for key GP Patient Survey metrics
National, ICS and PCN ranking cards plus a national leaderboard context table for the selected practice.
Practice leaderboard
National ranking
#1315
out of 6,166 practices
87.3%
ICS ranking
#78
in WEST AND NORTH LONDON INTEGRATED CARE SYSTEM
/513
PCN ranking
#1
in ENFIELD SOUTH WEST PCN
/6
Practices by Overall experience
Your rank: #1315 / 6,166
Rank Practice PCN ICS Weighted base Overall experience
🏆 1 ARCH HEALTHCARE
G81689		 EAST & CENTRAL BRIGHTON PCN SURREY AND SUSSEX INTEGRATED CARE SYSTEM 15.4 100.0%
Rows around the selected practice
1,311 TALKE PITS CLINIC
M83701 		NEWCASTLE NORTH PCN LIMITED STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE SYSTEM 46.7 87.3%
1,312 WHITEPARISH SURGERY
J83004 		SARUM TRINITY PCN BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE SYSTEM 81.2 87.3%
1,313 CORNERSTONE MEDICAL PRACTICE
P87639 		SALFORD SOUTH EAST PCN GREATER MANCHESTER INTEGRATED CARE SYSTEM 43.8 87.3%
1,314 KIRKOSWALD SURGERY
A82617 		EDEN (CUMBRIA) PCN NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM 29.8 87.3%
1,315 FAMILY SURGERY
G84009 		ORPINGTON PCN SOUTH EAST LONDON INTEGRATED CARE SYSTEM 43.2 87.3%
1,315 THE WOODBERRY PRACTICE Selected
F85020 		ENFIELD SOUTH WEST PCN WEST AND NORTH LONDON INTEGRATED CARE SYSTEM 96.5 87.3%
1,317 PLEASLEY SURGERY
C84057 		MANSFIELD NORTH PCN NOTTINGHAM AND NOTTINGHAMSHIRE INTEGRATED CARE SYSTEM 44.6 87.3%
1,318 BROAD LANE SURGERY
H84018 		HAMPTON PCN SOUTH WEST LONDON INTEGRATED CARE SYSTEM 70.8 87.3%
1,319 CAYTHORPE & ANCASTER MEDICAL PRACTICE
C83020 		K2 HEALTHCARE SLEAFORD PCN LINCOLNSHIRE INTEGRATED CARE SYSTEM 106.3 87.3%
1,319 HIGHAM HILL MEDICAL CENTRE
F86679 		WALTHAM FOREST WALTHAMSTOW WEST PCN NORTH EAST LONDON INTEGRATED CARE SYSTEM 66.6 87.3%
1,321 RUSTLINGS ROAD MEDICAL CENTRE
C88062 		PORTER VALLEY PCN SOUTH YORKSHIRE INTEGRATED CARE SYSTEM 46.8 87.3%
Rankings are based on the selected GP Patient Survey metric, ordered from highest to lowest percentage. Equal scores share the same competition rank. The table shows the top-ranked practice nationally plus practices immediately around the selected practice.
National ranking
#1085
out of 6,166 practices
80.0%
ICS ranking
#90
in WEST AND NORTH LONDON INTEGRATED CARE SYSTEM
/513
PCN ranking
#1
in ENFIELD SOUTH WEST PCN
/6
Practices by Phone access
Your rank: #1085 / 6,166
Rank Practice PCN ICS Weighted base Phone access
🏆 1 GLENRIDDING HEALTH CENTRE
A82620		 EDEN (CUMBRIA) PCN NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM 9.9 100.0%
Rows around the selected practice
1,081 VICTORIA ROAD SURGERY
D83016 		LOWESTOFT PCN NORFOLK AND SUFFOLK INTEGRATED CARE SYSTEM 105.1 80.0%
1,082 LITCHDON MEDICAL CENTRE
L83035 		BARNSTAPLE ALLIANCE PCN DEVON INTEGRATED CARE SYSTEM 163.1 80.0%
1,083 BEACON VIEW MEDICAL CENTRE
A85026 		GATESHEAD CENTRAL SOUTH PCN NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM 58.3 80.0%
1,084 WOODLANDS MEDICAL PRACTICE
P84672 		NORTHENDEN & BROOKLANDS (WYTHENSHAWE) PCN GREATER MANCHESTER INTEGRATED CARE SYSTEM 35.1 80.0%
1,085 KENSINGTON PARK MEDICAL CENTRE
E87720 		BROMPTON HEALTH PCN WEST AND NORTH LONDON INTEGRATED CARE SYSTEM 94.9 80.0%
1,085 THE WOODBERRY PRACTICE Selected
F85020 		ENFIELD SOUTH WEST PCN WEST AND NORTH LONDON INTEGRATED CARE SYSTEM 92.1 80.0%
1,087 THE HEATH SURGERY
C83046 		SOUTH LINCOLN PCN LINCOLNSHIRE INTEGRATED CARE SYSTEM 54.9 80.0%
1,088 VILLAGES MEDICAL CTR
H81053 		GUILDFORD EAST PCN SURREY AND SUSSEX INTEGRATED CARE SYSTEM 90.6 80.0%
1,089 GATEWAY PRIMARY CARE
C87622 		RAVEN PCN SOUTH YORKSHIRE INTEGRATED CARE SYSTEM 90.2 79.9%
1,090 CREECH
L85609 		TONE VALLEY PCN SOMERSET INTEGRATED CARE SYSTEM 51.9 79.9%
1,091 LEE ROAD SURGERY
G85046 		LEWISHAM ALLIANCE PCN SOUTH EAST LONDON INTEGRATED CARE SYSTEM 115.5 79.9%
Rankings are based on the selected GP Patient Survey metric, ordered from highest to lowest percentage. Equal scores share the same competition rank. The table shows the top-ranked practice nationally plus practices immediately around the selected practice.
National ranking
#816
out of 6,166 practices
85.3%
ICS ranking
#36
in WEST AND NORTH LONDON INTEGRATED CARE SYSTEM
/513
PCN ranking
#1
in ENFIELD SOUTH WEST PCN
/6
Practices by Appointment wait about right
Your rank: #816 / 6,166
Rank Practice PCN ICS Weighted base Appointment wait about right
🏆 1 DR MITCHELL
B81666		 HARTHILL EAST RIDING PCN HUMBER AND NORTH YORKSHIRE INTEGRATED CARE SYSTEM 25.4 100.0%
Rows around the selected practice
811 STRENSHAM ROAD SURGERY
M85783 		SMARTCARE CENTRAL PCN BIRMINGHAM AND SOLIHULL INTEGRATED CARE SYSTEM 44.6 85.3%
812 SALTERS MEDICAL PRACTICE
M81034 		SOUTH WORCS DROITWITCH & OMBERSLEY PCN HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE SYSTEM 82.1 85.3%
813 JORVIK GILLYGATE PRACTICE
B82098 		YORK CITY PCN HUMBER AND NORTH YORKSHIRE INTEGRATED CARE SYSTEM 258.5 85.3%
814 HEART OF BATH
L81039 		HEART OF BATH PCN BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE SYSTEM 247.9 85.3%
815 NORTH WINGFIELD MEDICAL CENTRE
C81055 		SOUTH HARDWICK PCN DERBY AND DERBYSHIRE INTEGRATED CARE SYSTEM 42.9 85.3%
816 THE WOODBERRY PRACTICE Selected
F85020 		ENFIELD SOUTH WEST PCN WEST AND NORTH LONDON INTEGRATED CARE SYSTEM 91.4 85.3%
817 ST THOMAS ROAD SURGERY
B87009 		WAKEFIELD NORTH PCN WEST YORKSHIRE INTEGRATED CARE SYSTEM 52.6 85.3%
818 ASHBURN MEDICAL CENTRE
A89018 		SUNDERLAND EAST PCN NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM 45.3 85.3%
819 OUGHTIBRIDGE SURGERY
C88040 		UPPER DON VALLEY PCN SOUTH YORKSHIRE INTEGRATED CARE SYSTEM 53.2 85.3%
820 PLEASLEY SURGERY
C84057 		MANSFIELD NORTH PCN NOTTINGHAM AND NOTTINGHAMSHIRE INTEGRATED CARE SYSTEM 43.1 85.3%
821 GREENBANK DRIVE SURGERY
N82059 		CHILDWALL & WAVERTREE PCN CHESHIRE AND MERSEYSIDE INTEGRATED CARE SYSTEM 59.6 85.2%
Rankings are based on the selected GP Patient Survey metric, ordered from highest to lowest percentage. Equal scores share the same competition rank. The table shows the top-ranked practice nationally plus practices immediately around the selected practice.
National ranking
#2780
out of 6,166 practices
91.9%
ICS ranking
#183
in WEST AND NORTH LONDON INTEGRATED CARE SYSTEM
/513
PCN ranking
#1
in ENFIELD SOUTH WEST PCN
/6
Practices by Needs met
Your rank: #2780 / 6,166
Rank Practice PCN ICS Weighted base Needs met
🏆 1 ASHLEY SURGERY
M83017		 NEWCASTLE SOUTH PCN STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE SYSTEM 50.2 100.0%
Rows around the selected practice
2,775 BUCKFASTLEIGH MEDICAL CENTRE
L83070 		SOUTH DARTMOOR AND TOTNES PCN DEVON INTEGRATED CARE SYSTEM 52.0 91.9%
2,775 SELHURST MEDICAL CENTRE
H83611 		CROYDON GP SUPER NETWORK PCN SOUTH WEST LONDON INTEGRATED CARE SYSTEM 52.7 91.9%
2,777 CHELMER VILLAGE SURGERY
F81665 		CHELMER PCN ESSEX INTEGRATED CARE SYSTEM 46.6 91.9%
2,778 BOX SURGERY
J83013 		CHIPPENHAM, CORSHAM & BOX PCN BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE SYSTEM 78.0 91.9%
2,778 OLD MILL AND MILLGATES MEDICAL PRACTICE
D82036 		SOUTH NORFOLK HIP PCN NORFOLK AND SUFFOLK INTEGRATED CARE SYSTEM 88.6 91.9%
2,780 THE WOODBERRY PRACTICE Selected
F85020 		ENFIELD SOUTH WEST PCN WEST AND NORTH LONDON INTEGRATED CARE SYSTEM 93.5 91.9%
2,781 LOWER GORNAL MEDICAL PRACTICE
M87015 		SEDGLEY, COSELEY & GORNAL PCN BLACK COUNTRY INTEGRATED CARE SYSTEM 79.4 91.8%
2,782 SOUTHBOROUGH LANE SURGERY
G84023 		FIVE ELMS PCN SOUTH EAST LONDON INTEGRATED CARE SYSTEM 89.0 91.8%
2,782 THE HODFORD ROAD PRACTICE
E83649 		BARNET 6 PCN WEST AND NORTH LONDON INTEGRATED CARE SYSTEM 44.6 91.8%
2,784 CHADWICK PRACTICE
A81011 		ONE LIFE HARTLEPOOL PCN NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM 119.1 91.8%
2,785 HOLMWOOD CORNER SURGERY
H84042 		NEW MALDEN & WORCESTER PARK PCN SOUTH WEST LONDON INTEGRATED CARE SYSTEM 123.0 91.8%
Rankings are based on the selected GP Patient Survey metric, ordered from highest to lowest percentage. Equal scores share the same competition rank. The table shows the top-ranked practice nationally plus practices immediately around the selected practice.
Indicator benchmark table
Practice vs PCN / ICS / England
Category Indicator Practice PCN ICS England vs PCN vs England
Overall Overall experience
% describing overall experience of their GP practice as good 		87.3% 78.8% 75.5% 76.7% +8.5 pp +10.6 pp
Access Phone access
% saying it was easy to contact the practice on the phone 		80.0% 58.1% 61.8% 56.9% +21.8 pp +23.1 pp
Access Website access
% saying it was easy to contact the practice using the website 		78.9% 57.5% 57.0% 57.6% +21.4 pp +21.3 pp
Access NHS App access
% saying it was easy to contact the practice using the NHS App 		68.5% 56.7% 54.0% 54.3% +11.8 pp +14.2 pp
Access Reception helpfulness
% saying reception/admin team were helpful 		92.0% 83.7% 83.2% 84.8% +8.3 pp +7.2 pp
Contact Overall experience contacting practice
% reporting good overall experience when last contacting the practice 		84.1% 75.8% 73.2% 72.6% +8.3 pp +11.5 pp
Contact Knew next step after contact
% who knew what the next step would be after contacting the practice 		89.9% 86.6% 83.0% 84.2% +3.4 pp +5.7 pp
Appointments Choice of appointment time/day
% offered choice of time or day when contacting practice 		71.3% 57.2% 62.2% 56.9% +14.1 pp +14.3 pp
Appointments Appointment wait about right
% saying wait for appointment was about right 		85.3% 65.5% 67.5% 69.3% +19.8 pp +15.9 pp
Consultation quality Clinician listened
% rating healthcare professional as good at listening 		87.2% 83.4% 85.7% 87.1% +3.8 pp +0.2 pp
Consultation quality Care and concern
% rating healthcare professional as good at treating them with care and concern 		88.4% 84.5% 84.2% 86.0% +3.9 pp +2.4 pp
Consultation quality Confidence and trust
% saying they had confidence and trust in the healthcare professional 		91.3% 92.1% 91.9% 92.7% -0.8 pp -1.3 pp
Consultation quality Involved in decisions
% saying they were involved in decisions about care and treatment 		98.0% 91.5% 90.7% 91.6% +6.6 pp +6.5 pp
Consultation quality Needs met
% saying their needs were met at last appointment 		91.9% 89.1% 89.0% 90.2% +2.8 pp +1.6 pp
Continuity Has preferred healthcare professional
% saying they have a preferred healthcare professional 		22.7% 39.1% 34.8% 31.2% -16.5 pp -8.5 pp
Continuity Sees preferred healthcare professional
% seeing/speaking to preferred healthcare professional often 		43.7% 44.5% 41.7% 41.9% -0.8 pp +1.8 pp
Online services Used online form for health issue
% using an online form to give information about a health issue in last 12 months 		28.2% 23.5% 29.0% 30.9% +4.7 pp -2.6 pp
Online services Ordered repeat prescriptions online
% ordering repeat prescriptions online in last 12 months 		37.4% 34.6% 37.5% 45.9% +2.8 pp -8.5 pp
Online services Accessed records online
% accessing medical records online in last 12 months 		32.3% 28.1% 25.9% 28.3% +4.2 pp +4.0 pp
Method note: dashboard values use the imported weighted GPPS 2026 results. GPPS percentage fields stored as decimal proportions are converted to displayed percentages. Percentage-point gaps are calculated as practice percentage minus comparator percentage. Indicators marked as neutral, such as online service use or appointment mode, should be interpreted as descriptive rather than better/worse.

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